Delivering UKG outcomes for peace of mind, better compliance, better experience, greater efficiency, improved ROI, better productivity

Trusted by clients and partners across Australia and the globe to deliver people related implementation, support and optimisation consulting utilising UKG Technology.

We're all about solutions

Our team solve a broad range of business problems with UKG WFM and HR Technology. Here are the types of problems we solve.

Improve your employee experience and productivity by leveraging automation and mobile solutions.

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Leverage Smart WFM's experience with enforceable undertakings, award interpretation, Better Off Overall Test (BOOT) and more

Find out more about Compliance

Optimise your rostering and forecasting processes to schedule your people effectively, maximise flexibility, and control your costs.

Find out more about Rostering

Accurately capture, track and manage employee hours ensuring accurate entitlements, streamlined operations, and traceablity.

Find out more about Time & Attendance

Integrate Human Capital Management and HR solutions for a cohesive workforce strategy and applicant/employee experience.

Find out more about our HR solutions

We help solve UKG technology problems

Our team solve a broad range of business problems with UKG WFM and HR Technology. Here are the types of technology solutions we provide.

Leverage our expertise in implementing UKG Pro Workforce Management (WFD, Dimensions), UKG Ready (WFM & HR), and UKG Central for optimal results.

Find out more about UKG Products

Our Boomi, WIM, and PRO integration experts in Australia, Singapore, and India have experience with UKG Pro Workforce Management, Workforce Central, and Ready.

Find out more about Integration

As specialist UKG partners with over 700 projects completed across multiple industries, rely on our UKG expertise for seamless implementation.

Find out more about Implementation

Access fast, reliable technology, advisory and project support, from a dedicated Support Team who understand your business and how you operate.

Find out more about our Support and Managed services

Our expert-led programs are designed to increase user adoption, ensure compliance, and deliver a stronger return on your UKG investment.

Find out more about our Support and Managed services

We translate your WFM & HCM business requirements into effective technology solutions, using UKG Pro Workforce Management and UKG Ready.

Find out more about WFM & HCM optimisation

We coordinate, advise and implement medical technologies to support doctors, nurses and patients in conjunction with our partner, Telstra Health.

Find out more about Medical Director

Why Smart WFM?

Committed to making a positive impact on people, customers and the societies we are privileged to be part of.

Smart WFM, launched in 2016 by industry expert Jarrod McGrath, has evolved into a leader in people management solutions, renowned for unparalleled expertise and client engagement.

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Our strategy team is dedicated to relentless self-improvement and enhancing the value and experience delivered to our employees, partners, and clients.

Find out more about our Strategy Team

Join us at the forefront of people management, WFM, support and business continuous improvement—future-focused and digitally driven.

Find out more about our Thought Leadership

Smart WFM boasts a track record of successfully executing over 700 projects across a diverse range of industries, underpinned by extensive expertise in award interpretation specific to each sector.

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Experience collaborative success through our strategic partnerships with major local and global consulting firms and vendors.

Find out more about our Strategic Partnering

Benefit from our global proficiency in UKG solutions, honed by years of tackling complex business challenges.

Find out more about our UKG Expertise

Leverage our global reach with capacity from India, USA, Philippines, Singapore, and Australia for your project needs.

Find out more about our Global Footprint

While harnessing cutting-edge technology including AI, our primary focus remains on empowering the individual.

Find out more about our Human Centricity

We actively support initiatives like Australian Indigenous Education, Pledge 1%, and The Australian Business Book Awards.

Find out more about our Giving Back

Smart WFM work across a wide range of industries, solve a diverse range of problems, and add significant business value through our ability to maximise the value of UKG.

Find out more about the work we do