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Smart WFM News

There’s always a lot going on in the Smart WFM world.

This is where you get to keep up to speed with everything we do.

 

Jarrod McGrath

My name is Jarrod McGrath and I’ve spent the last 20 years working with organisations around the world to help them better manage their people in the rapidly evolving business landscape that we all find ourselves in. I’m passionate about putting people first in all situations and my writing, speaking and commentary focus on how we can do this through innovative thinking, embracing digital and being brave enough to embrace new operating models.

#HRTechConf 2016 – WFM Wrap #FutureofWFM

Chicago, or the Windy City to its friends, has a lot going for it. Deep dish pizzas, great live music, the panoramic view from the Hancock tower to...

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WFM : What Does The Future Hold ?

This is the final article in my Workforce Management (WFM) series. If you missed any of the previous articles in the series, they focused on What is...

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Why is Workforce Management (WFM) so misunderstood?

This article is part 3 of a series focusing on the often misunderstood topic of Workforce Management (WFM). The first article in the series defined...

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How to extract business value from WFM? Change vs Transformation…

The first article in this series focused on defining Workforce Management. If you didn’t get a chance to read it, you can check it out here

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What is Workforce Management (WFM)?

The first article in a Workforce Management (WFM) related series.

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