People are at the epicentre of everything we do- AI doesn't change that

People are at the epicentre of everything we do- AI doesn't change that

We need a mindset change on how we approach not just technology, but also people and processes in the workforce. Despite the prevalence and perceived threat of technologies which can upend how we earn a living, industry leaders recognise the importance of their people more than ever.

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WFM : What Does The Future Hold ?

WFM : What Does The Future Hold ?

This is the final article in my Workforce Management (WFM) series. If you missed any of the previous articles in the series, they focused on What is...

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What does 2018 have in store from Smart WFM?

What does 2018 have in store from Smart WFM?

Smart WFM is going to be an exciting place to be in 2018. Here are my top five things to watch out for from Smart WFM.

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Time to ditch our P&L mindset as we rethink business and the economy

Time to ditch our P&L mindset as we rethink business and the economy

As we edge closer to a post-pandemic world, with the vaccine rollout underway and the end of restrictions in the crosshairs, we’re left to wonder...

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