3 min read
Retail Operational Excellence through Integration
The Client A leading Australian retailer operating a diverse portfolio of supermarkets, liquor stores, and other retail outlets, committed to...
A leading Victorian healthcare organization based in Melbourne, Australia, renowned for its excellence in patient care, medical research, and education. This organization has grown to become one of the largest public teaching hospitals in the state of Victoria, serving a diverse population across Melbourne's northern suburbs and beyond.
The business problem revolved around transitioning from the legacy Chris21 system to SAP and integrating SAP person data, accrual data, and payroll export functionalities into UKG Pro WFM. This complex challenge necessitated Smart WFM's assistance to ensure a seamless migration process and effective integration, thus optimizing workforce management capabilities within the new system architecture.
The client embarked on a project to integrate SAP (EC and ECP) with UKG Pro Workforce Management (WFM) to achieve their objectives. The integration aimed to synchronize employee data, such as personal information, job roles, and work schedules, between the two systems. This would enable the organization to manage workforce-related activities more effectively, including time and attendance tracking, scheduling, payroll processing, and compliance reporting.
The integration project involved:
The integration between SAP and UKG Pro WFM leveraged modern integration technologies, including:
Overall, the integration of data from SAP SF with UKG Pro WFM enabled the healthcare organization to optimize workforce management processes, improve operational efficiency, and enhance employee satisfaction, ultimately leading to better patient care outcomes.
3 min read
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