Our People | Smart WFM

Meet Jarrod McGrath, Founder and CEO

Written by Jarrod McGrath | January 21, 2024

Superpower

I always consider myself to be a pioneer in the world of people.  From challenging the norm, not doing as others want me to do and most importantly being myself.  I love to bring out the best in people.  I like to see my superpower as putting

#PeopleFirst

Those around me say that my superpower is being empathetic toward people and considering the bigger life picture 

About

I was born in Bathurst, NSW, Australia.  I have always had an entrepreneurial and pioneering mindset.  My first business was a word processing business, my second a discotheque and then started the world's first on-line art auction.  

My corporate career commenced in consulting around the mid 90's where I developed great experience across a variety of vendors and service providers.  I started my first workforce management business in 2008 which was later sold to Deloitte, then founded Smart WFM in 2016.

I love to write and to give-back.  I have published two books, The Digital Workforce and The Modern CEO.

More about me can be found on my website jarrodmcgrath.com

My philosophy on life is YOLO.  You only live once, so make the most of it !!

 

Professional details

I have successfully advised on and delivered 100s of WFM programs of work over the years for clients across a variety of industries including retail, health, service, manufacturing, and hospitality.

I place a strong emphasis on completing continual WFM market analysis, seeking out new technologies, understanding industry trends and sharing my learnings to expand the global knowledge base.  I am focused on delivering business success through people, process and technology in a transparent and measurable way from the shareholder to the operational coal face. 

Find out more about me on my website and LinkedIn