Increase your Enterprise Agreement, Awards and HR compliance by leveraging Smart WFM’s extensive experience of configuring Australian awards and entitlements in UKG.
Our key focus areas include:
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Award Interpretation
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Enforceable undertakings
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Traceability of decisions taken
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Working with upstream and downstream providers (eg HR and Payroll technology platforms) and departments (eg Legal, IR, Audit)
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Configuration of UKG technology
From January 1, 2025 the Closing the Loopholes bill will take full effect with companies being liable for significant penalties and directors liable for goal sentence for deliberate underpayment. We specialize in working with you to derisk incorrect under and over payments.
Find out more in the video
At Smart WFM we focus on productivity associated within the WFM and HR domain. At its core, productivity is about doing things more efficiently and effectively to get greater value from your people and your investment. WFM & HR productivity can include:
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Introducing Automation: Automating manual processes (like rostering in spreadsheets and manual leave management processes) can reduce manual effort and streamline operations. For example, filling open or dropped shifts via an automated call list process, eliminating the need to call people.
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Introducing Workforce Planning Tools via Analytics & Reporting: For example, by categorizing shifts according to skills, certification and volume requirements, and automatically matching these shifts to available staff who meet these requirements, you’ll get the right people with the right skills and certifications working at the right time.
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Introducing Resourcing Cost Analytics: Visualizing resource costs by shift gives you the opportunity to minimise overtime spend or additional resource expenses. For example, utilising available permanent staff instead of casual or contract staff.
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Increase manager productivity by allowing employees to self-manage certain types of transactions eg. Shift swapping selection.
Some of the benefits of introducing productivity measures include:
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Increased efficiency
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Increased accuracy & data integrity
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Improved decision-making Enhanced employee engagement and experience
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From a HR perspective, ensuring on-boarding and off-boarding tasks are designed to minimize delays and bottlenecks, and reducing the need for costly manual interventions.
In modern workplaces, we want our work experiences to be as seamless as possible. Employees expect user-friendly, intuitive and productive user experiences that are underpinned by digital technology. Within the WFM and HR domain this could look like:
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Being able to view a work roster, apply for leave and nominate shift preferences, from a mobile app.
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Receiving an automated digital message on a mobile device, offering staff the option to fill a vacant shift. Staff being able to set availability for work so, they can optimize their free time outside the workplace.
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As a customer, this could mean ensuring that my time waiting in the queue at the department store or emergency ward is a short as possible
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From a HR perspective, enabling employees and managers to do activities themselves, as well as having access to relevant information to inform decision making.
Find out more in the video
Smart WFM is a passionate UKG technology partner. Our customers tell us our work is of high quality and we help them solve their complex business problems. We excel in working with our customers to understand what they are trying to achieve and turn these into practical and measurable system outcomes. We solve all types of business problems with UKG technology using our depth and breadth of skills in the UKG Pro WFM, UKG Ready, Boomi and technology areas, including:
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UKG Pro WFM: Payment Rules, Exception Management, Patterns, Scheduling (Basic, Advanced, Forecasting), Availability, Call Lists, Dataviews
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UKG Ready: TLM, Scheduler, Core HR, Compensation, Performance and Learning
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Boomi and Technology: UKG Clocks, BIRT Reporting, Custom Processes, Integration across WFM, HR and Payroll technologies
We understand how UKG functionality hangs together and architect this in a way that makes sense to your organizational rhythm and cadence.
Find out more in the video.
